Trophy bug - Officials

Seems like people cant pick up trophys, I hunted a fully grown titan but they were already unsafe logged which is the clue why I couldent pick up the trophy. Not only that but also a pycno that have unsafe logged then killed it and couldent pick up trophy.

unable to pick up trophy, evening tho it says pick up trophy, when a dino unsafe log we couldent get the trophy.

Supposed to be able to pick up trophy when hunting fully grown dino evening when they unsafe log.